Consumer Duty Sets Higher Standards For Financial Services Customers - 31/07/23
Today (Monday 31 July 2023) sees the launch of the FCA's UK Consumer Duty.
This new regulation requires retail financial services companies to provide their clients with a 'good outcome' by:
Acting in good faith
Identifying and managing foreseeable harms
Providing all the information necessary for clients to make informed decisions
You can find out more about this regulation please visit the FCA's website HERE